Meet the Team
Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Professional Hearing Care, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.
Laura Vinopal, Au.D.
Doctor of Audiology
Dr. Laura Vinopal grew up in Mauston. She earned her Bachelor of Science degree from UW Stevens Point, and then achieved her doctoral degree from a joint AuD program from UW Stevens Point & UW Madison in 2007. After college, she returned to the area with her husband Frank and worked in a local hospital for several years. In 2013, she opened Professional Hearing Care. Both Laura and Frank feel fortunate to have deep roots in the community. Frank is a partner at MBE CPA’s, and you’ll often see them volunteering and attending local events together. Laura is passionate about making a difference in the hearing impaired community, and takes pride in staying up to date with the ever-changing technology for her patients. When she is not caring for her patients, she enjoys being a mother of three, traveling, running, biking, boating, and being outdoors.
Colleen Daines
Practice Manager
Colleen joined Professional Hearing Care in July of 2017. She spent 17 years in the travel industry, and the last 12 years working for a local Community Health Center managing a very busy dental practice. She is excited to learn more about the hearing industry. Her passion for excellent customer service and business knowledge is a great addition to the Professional Hearing Care team. Colleen grew up in La Crosse. Together with her husband, John, they raised 2 children in Cashton, and now reside outside of Ontario. In her free time, she enjoys the quiet country life, traveling, and spending time with family and friends.
Diane Hamm
Patient Care Coordinator / Insurance Specialist
Diane was born and raised in Mauston and has lived here all of her life. She joined the Professional Hearing Care team in May 2018. She recently retired from a local hospital after 27 years; 8 years as a Medicare Billing Specialist and 19 as the Business Office Manager. After taking some time off, she is excited about learning more about the hearing industry and interacting with the patients at Professional Hearing Care. In her spare time, she enjoys spending time with her fiance Brian, her three children and their families, and her friends. She loves traveling, being outdoors, gardening, camping, beekeeping, and playing with her dogs, Maggie and Peanut.
Brit Nelson
Patient Care Coordinator
Brit grew up around the Mauston/Elroy area. After high school she moved to LaCrosse to become a cosmetologist, which she practiced for 5 years. Brit missed the small town feel which moved her back to Mauston. She recently joined Professional Hearing Care after working at a local hospital for 5 years as a Medical Assistant. Brit is excited to continue helping patients improve their quality of life. She is motivated and eager to learn more about hearing health. When Brit is not at work, she enjoys spending time with her son, Gavin, and husband, Andrew. She loves to watch movies, gardening, and being with family.