Meet The Team
5-Star-Rated Hearing Care Specialists
You can count on our exceptional team for compassionate, personalized hearing care including hearing aids, custom hearing protection, and more! Our top priority is to help you get back to enjoying the sounds of life again.
Here are some of the people who will welcome you when you visit our hearing centers…
Patient Care Coordinator
When I think about what drives me and gives me the greatest satisfaction, helping people is without a doubt at the top of the list. As the Patient Care Coordinator here at Professional Hearing Care, my goal is to make our patients feel comfortable and have a fantastic experience while communicating with them on the phone as well as in person.
I married my high school sweetheart and we just celebrated our 22nd Anniversary. We have three sons, one in college, one in high school, and one in middle school. You can find us literally running after them at cross county meets, cheering at soccer/basketball games or at the track throughout the year. When we have moments of down time, we enjoy running and hiking the many beautiful trails around La Crosse and traveling.
I have met so many wonderful people that have shared their hearing journey with me and how starting treatment with their hearing devices has been truly life changing for them. Most often they tell me that they feel more connected and engaged in life again and I love that I get to be part of that experience with them. I am so excited to be part of such an awesome team that is helping change people’s lives
Patient Care Coordinator
Hello, my name is Samantha and I am a Patient Experience Coordinator for Professional Hearing Care.
Since starting at PHC I have come to find there is never a dull moment! It is an exciting, upbeat job that allows me to learn something new every day-which gives me purpose and satisfaction!
Additionally, I have found the level of support at PHC to be unbounding. It gives me a great sense of pride to be a team member at Professional Hearing Care because my coworkers are so kind, intelligent, hard-working, patient oriented, and they are always striving for something bigger! This is something I greatly admire and hope to emulate in my work as well.
In my personal life, I spend a lot of time taking classes (just for fun), reading with my two cats (at one point I owned rats!), hiking, gardening, and travelling. Before Covid19, I travelled to many US states, spent a month in Italy, ten days in Thailand, and, I had a two-week trip to Japan planned-sadly, Japan was cancelled due to Covid. My last job- in Stevens Point, where I have lived for the last eleven years- gave me the opportunity to see almost every inch of Wisconsin! This is when I realized the true beauty of Wisconsin and I decided it was time to move back to my hometown. I have to admit, it feels good to be back! I am overjoyed with the opportunity to be here for you and I cannot wait to meet and assist you.
Meet The Team – Schedule Your Assessment Today
To get started on improving your hearing, schedule your Complimentary New Patient Assessment by calling 608-847-2444 or by clicking here. Your appointment includes an explanation of our process, screening based on your needs, a review of your results, and a FREE copy of Dr. Darrow’s Book, “Stop Living In Isolation.”
As one of the premier audiology practices in Mauston, La Crosse & Westby, WI, our audiologists and team at Professional Hearing Care also provide 5-star hearing care to patients from Viroqua, Tomah, Sparta, New Lisbon, Richland Center & Baraboo, WI, and the surrounding areas.