Meet The Professional Hearing Care Team in Mauston & Westby WI

Meet The Team

5-Star-Rated Hearing Care Specialists

You can count on our exceptional team for compassionate, personalized hearing care including hearing aids, custom hearing protection, and more! Our top priority is to help you get back to enjoying the sounds of life again.

Here are some of the people who will welcome you when you visit our hearing centers…

Colleen Daines, HIS

Practice Manager, Hearing Instrument Specialist

Colleen joined Professional Hearing Care in July of 2017. She spent 17 years in the travel industry, and 12 years working for a local Community Health Center managing a very busy dental practice. Upon joining Professional Hearing Care she was soon inspired to learn and grow in the audiology world. In October 2019 she successfully acquired her Wisconsin license for Hearing Instrument Specialist and is excited to work alongside Laura to continue to learn and grow in the audiology field. Colleen grew up in La Crosse. Together with her husband, John, they raised 2 children in Cashton and now reside outside of Ontario. In her free time, she enjoys the quiet country life, traveling, and spending time with family and friends.

Brit Nelson

Audiology Assistant

Brit grew up around the Mauston/Elroy area. After high school, she moved to LaCrosse to become a cosmetologist, which she practiced for 5 years. Brit missed the small-town feel which moved her back to Mauston. She recently joined Professional Hearing Care after working at a local hospital for 5 years as a Medical Assistant. Brit is excited to continue helping patients improve their quality of life. She is motivated and eager to learn more about hearing health. When Brit is not at work, she enjoys spending time with her son, Gavin, and husband, Andrew. She loves to watch movies, gardening and being with family.

Lori Yttri

Patient Care Coordinator/Insurance Specialist

Lori moved to the Mauston/Elroy area in December of 2019. Lori came from a Chiropractic background and has been a Chiropractic Assistant for the past 15 years. Lori recently joined Professional Hearing Care as she loves to be directly involved with patients and making them feel comfortable and welcome. Lori is excited to learn about Audiology and the numerous benefits hearing health has to the overall wellbeing of the patient. Lori moved from Edgerton, WI where she lived for the past 20 years raising her children. Lori has 2 boys. Nathan is a Lance Corporal in the USMC Reserves stationed in Madison, WI with Golf Company. Nathan is also an apprentice with NAMI as an HVAC Technician. Her younger son Garrett is a full-time student pursuing a music degree at Madison College. In her spare time, Lori loves spending time with her partner Mike in the outdoors with their dog Ashley and traveling in their 5th wheel.

Meet The Team – Schedule Your Assessment Today

To get started on improving your hearing, schedule your Complimentary New Patient Assessment by calling 608-847-2444 or by clicking here. Your appointment includes an explanation of our process, screening based on your needs, a review of your results, and a FREE copy of Dr. Darrow’s Book, “Stop Living In Isolation.”

As one of the premier audiology practices in Mauston & Westby, WI, our audiologists and team at Professional Hearing Care also provide 5-star hearing care to patients from Viroqua, Tomah, Sparta, New Lisbon, Richland Center & Baraboo, WI, and the surrounding areas.

Your Top-Rated Hearing Care Providers In Mauston & Westby, WI For Hearing Loss Rehabilitation

"Excellent service! Very knowledgeable and kind ! Please make an appointment if you feel your not hearing as you should be! Don't miss out of life!"

- Elena M.

"Friendly caring staff, yet very professional. Always ready to help with your hearing needs! Would highly recommend!"

- Gayle F.

"I was pleased at how quick that you are seen. I also like being treated like you matter no matter how old you are or what your income is. It's a nice place to go if you think you may have a hearing problem."

- Jim L.

"Laura and her staff are the best! I totally recommend going here for your hearing issues!"

- Kristine D.

*The reviews listed are from actual patients of Professional Hearing Care. Individual results may vary. Reviews are not claimed to represent results for everyone.

What To Expect On Your First Visit

We are a close-knit, small group that provides state-of-the-art hearing care with a small town, relaxed atmosphere. We invite you to have a friendly, no-pressure consultation to discuss your goals & address any underlying concerns to get you back to enjoying your life!


Talk About Your Concerns & Goals


Thorough Explanation Of Our Process


Screening To Determine Best Course Of Action


Comprehensive Treatment Plan


Bonus: Free Copy Of “Stop Living In Isolation”

Our Mauston Office
509 North Union Street
Mauston, WI 53948

Phone: 608-847-2444

Monday – Thursday: 8:30am – 5:00pm
Fridays: 8:30am – 12:00pm

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Our Westby Office
110 North Main Street
Westby, WI 54667

Phone: 608-847-2444

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