Meet The Professional Hearing Care Team in Mauston, Westby, & La Crosse WI

Meet The Team

5-Star-Rated Hearing Care Specialists

You can count on our exceptional team for compassionate, personalized hearing care including hearing aids, custom hearing protection, and more! Our top priority is to help you get back to enjoying the sounds of life again.

Here are some of the people who will welcome you when you visit our hearing centers…

Colleen Daines, HIS

Practice Manager, Hearing Instrument Specialist

Colleen joined Professional Hearing Care in July of 2017. She spent 17 years in the travel industry, and 12 years working for a local Community Health Center managing a very busy dental practice. Upon joining Professional Hearing Care she was soon inspired to learn and grow in the audiology world. In October 2019 she successfully acquired her Wisconsin license for Hearing Instrument Specialist and is excited to work alongside Laura to continue to learn and grow in the audiology field. Colleen grew up in La Crosse. Together with her husband, John, they raised 2 children in Cashton and now reside outside of Ontario. In her free time, she enjoys the quiet country life, traveling, and spending time with family and friends.

sara gregg patient care coordinator

Sara Gregg

Patient Care Coordinator

When I think about what drives me and gives me the greatest satisfaction, helping people is without a doubt at the top of the list. As the Patient Care Coordinator here at Professional Hearing Care, my goal is to make our patients feel comfortable and have a fantastic experience while communicating with them on the phone as well as in person.

I married my high school sweetheart and we just celebrated our 22nd Anniversary. We have three sons, one in college, one in high school, and one in middle school. You can find us literally running after them at cross county meets, cheering at soccer/basketball games or at the track throughout the year. When we have moments of down time, we enjoy running and hiking the many beautiful trails around La Crosse and traveling.

I have met so many wonderful people that have shared their hearing journey with me and how starting treatment with their hearing devices has been truly life changing for them. Most often they tell me that they feel more connected and engaged in life again and I love that I get to be part of that experience with them. I am so excited to be part of such an awesome team that is helping change people’s lives

Meet The Team – Schedule Your Assessment Today

To get started on improving your hearing, schedule your Complimentary New Patient Assessment by calling 608-847-2444 or by clicking here. Your appointment includes an explanation of our process, screening based on your needs, a review of your results, and a FREE copy of Dr. Darrow’s Book, “Stop Living In Isolation.”

As one of the premier audiology practices in Mauston, La Crosse & Westby, WI, our audiologists and team at Professional Hearing Care also provide 5-star hearing care to patients from Viroqua, Tomah, Sparta, New Lisbon, Richland Center & Baraboo, WI, and the surrounding areas.

Your Top-Rated Hearing Care Providers In Mauston, La Crosse, & Westby, WI For Hearing Loss Rehabilitation

"Excellent service! Very knowledgeable and kind ! Please make an appointment if you feel your not hearing as you should be! Don't miss out of life!"

- Elena M.

"Friendly caring staff, yet very professional. Always ready to help with your hearing needs! Would highly recommend!"

- Gayle F.

"I was pleased at how quick that you are seen. I also like being treated like you matter no matter how old you are or what your income is. It's a nice place to go if you think you may have a hearing problem."

- Jim L.

"Laura and her staff are the best! I totally recommend going here for your hearing issues!"

- Kristine D.

*The reviews listed are from actual patients of Professional Hearing Care. Individual results may vary. Reviews are not claimed to represent results for everyone.

What To Expect On Your First Visit

We are a close-knit, small group that provides state-of-the-art hearing care with a small town, relaxed atmosphere. We invite you to have a friendly, no-pressure consultation to discuss your goals & address any underlying concerns to get you back to enjoying your life!


Talk About Your Concerns & Goals


Thorough Explanation Of Our Process


Screening To Determine Best Course Of Action


Comprehensive Treatment Plan


Bonus: Free Copy Of “Stop Living In Isolation”

Our Mauston Office
509 North Union Street
Mauston, WI 53948

Phone: 608-847-2444

Monday – Thursday: 8:30am – 5:00pm
Fridays: 8:30am – 12:00pm

Click For Directions

Our Westby Office
110 North Main Street
Westby, WI 54667

Phone: 608-847-2444

Open by

Click For Directions

Our La Crosse Office
1521 Losey Blvd South,
La Crosse, WI 54601

Phone: 608-847-2444

Open by

Click For Directions