Meet The Team
5-Star-Rated Hearing Care Specialists
You can count on our exceptional team for compassionate, personalized hearing care including hearing aids, custom hearing protection, and more! Our top priority is to help you get back to enjoying the sounds of life again.
Here are some of the people who will welcome you when you visit our hearing centers…
Colleen Daines, HIS
Practice Manager, Hearing Instrument Specialist
Colleen joined Professional Hearing Care in July of 2017. She spent 17 years in the travel industry, and 12 years working for a local Community Health Center managing a very busy dental practice. Upon joining Professional Hearing Care she was soon inspired to learn and grow in the audiology world. In October 2019 she successfully acquired her Wisconsin license for Hearing Instrument Specialist and is excited to work alongside Laura to continue to learn and grow in the audiology field. Colleen grew up in La Crosse. Together with her husband, John, they raised 2 children in Cashton and now reside outside of Ontario. In her free time, she enjoys the quiet country life, traveling, and spending time with family and friends.
Patient Care Coordinator
When I think about what drives me and gives me the greatest satisfaction, helping people is without a doubt at the top of the list. As the Patient Care Coordinator here at Professional Hearing Care, my goal is to make our patients feel comfortable and have a fantastic experience while communicating with them on the phone as well as in person.
I married my high school sweetheart and we just celebrated our 22nd Anniversary. We have three sons, one in college, one in high school, and one in middle school. You can find us literally running after them at cross county meets, cheering at soccer/basketball games or at the track throughout the year. When we have moments of down time, we enjoy running and hiking the many beautiful trails around La Crosse and traveling.
I have met so many wonderful people that have shared their hearing journey with me and how starting treatment with their hearing devices has been truly life changing for them. Most often they tell me that they feel more connected and engaged in life again and I love that I get to be part of that experience with them. I am so excited to be part of such an awesome team that is helping change people’s lives
Meet The Team – Schedule Your Assessment Today
To get started on improving your hearing, schedule your Complimentary New Patient Assessment by calling 608-847-2444 or by clicking here. Your appointment includes an explanation of our process, screening based on your needs, a review of your results, and a FREE copy of Dr. Darrow’s Book, “Stop Living In Isolation.”
As one of the premier audiology practices in Mauston, La Crosse & Westby, WI, our audiologists and team at Professional Hearing Care also provide 5-star hearing care to patients from Viroqua, Tomah, Sparta, New Lisbon, Richland Center & Baraboo, WI, and the surrounding areas.