Why Choose Us?

Extensive Experience

Since 2007, Professional Hearing Care has helped over 20,000 people get back to living their lives with improved hearing. Your hearing health is important to us, and our audiology team is passionate about helping as many people as possible to restore clarity to their sound experience, including you! Our experienced audiology team has diversified clinical training and experience, having worked in hospitals and health centers.

Our hearing doctors and team are constantly continuing their education, too. We always strive to keep up-to-date with the latest, most innovative ways to provide you with exemplary care that meets your unique hearing needs.

Medical Approach to Hearing Loss

We are committed to providing you and your loved ones with the highest possible level of hearing health care — that includes meeting your needs with cutting-edge technology and staying up to date with treatment plans based on the latest science and audiology research. We are proud to offer state-of-the-art treatment methods and tools to give you a comfortable and enjoyable experience.

Professional Hearing Care follows the medical model of treating hearing loss and focuses on lessening the effects of hearing loss through treatment and technology such as hearing aids, assistive listening devices, and NeuroTechnology™. We use many state-of-the-art tools, techniques, equipment, and materials to ensure you receive top-notch care including Cognivue’s FDA-cleared computerized neuropsychological test. With this test, we can evaluate your memory capacity, visuospatial skills, executive function, reaction time, and speed processing.

We always stay abreast of the newest scientific research in the audiology field so we can offer the most accurate and effective care for you. Ask us more about our medical approach to hearing loss during your consultation!

State-of-the-Art Hearing Aids

Everyone’s hearing condition is different so it’s important that we offer a variety of hearing aid devices to fit individual needs. At Professional Hearing Care, we’ve partnered with the best hearing aid brands in the market and will be happy to help you select state-of-the-art hearing aids that match your lifestyle, your budget, and the environments where you spend your time. We’ll test your hearing, ensure the proper fit, and program your hearing aids for the best hearing possible.

The technology available in hearing aids today is nothing short of incredible. The newest hearing aids on the market are small and virtually undetectable, comfortable, and provide top-notch performance and high fidelity sound quality. From larger, easier-to-handle devices to tiny, invisible, or nearly invisible devices that are concealed within the ear canal, to Bluetooth® hearing aids, which connect wirelessly to your smartphone, computer, or TV and allow streaming of HD quality audio in your devices, we’ll show you options to meet your hearing and cosmetic needs.

30-Day Money-Back Guarantee

At Professional Hearing Care, we understand that it takes time for patients to get used to hearing aids. That’s why we offer a 30-day Money-Back Guarantee for your newly-purchased hearing aids to ensure your devices fit right, perform correctly, and make any necessary adjustments during your follow-up appointments. Rest assured we have you covered and stand behind our treatment and devices. If you are unsatisfied with your hearing aid or the service you receive during this time frame, simply let us know and we’ll do what it takes to make it right.

24/7 Support

Because we strive to provide an entirely customized experience for your hearing aid treatment, there are times that adjustments become necessary during the early adaptation period. We never want you to experience unnecessary discomfort from your hearing aid. If you are struggling with your new hearing aid in any way despite following our guidelines, we are available to speak with you at any time, 24/7. We are here for you!

Customer Service Trained

Our audiologists and team excel at customer service, going the extra mile – and beyond – to ensure our patients walk away happy and satisfied. From the moment you come through our doors, you will understand this is a one-of-a-kind experience.

Our staff participates in Front Desk Academy sessions to learn best practices from experts, the Disney Institute for professional development courses, as well Audiology Academy for customer service training related to the hearing health care industry. We want you to feel comfortable with your hearing treatment and always strive to recommend a solution you’ll feel good about. This is just another reason why people choose us when looking for the best audiologist in Mauston, La Crosse, and Westby, WI.

Your Time Is Respected

We want you to enjoy every moment you spend at Professional Hearing Care, but we don’t expect you to spend your whole day with us! Our audiology team respects your time and works hard to keep our appointment schedule running smoothly. When you come to see our audiologist or other team members, you can trust that your appointment will begin on time. That is our promise to you.

Affordable Financing

Technologically advanced hearing aids are an investment for better hearing health and improved cognitive ability. At Professional Hearing Care, we want to make it easy for you to have access to high-quality hearing aid solutions without your treatment being overly burdensome to your finances.

As a service to our patients, we offer customized payment plans to meet your hearing, cognitive, and financial needs.

Additionally, we proudly offer The PHC Treatment Plan that includes:

• Proper treatment technology designed to address the needs of your ears and brain.
• All your office visits and service appointments with no co-pay.
• Lifetime warranty and service coverage.
• Coverage for one-time loss or damage to your treatment technology.
• Ongoing support and education about your condition.
• Automatic treatment upgrades every 48 months.
• Price lock guarantee so your costs never increase due to healthcare inflation.
• 100% money-back guarantee.

With the PHC Treatment Plan, we are able to provide all patients suffering from hearing loss with the clarity they need and the cognitive stimulation they require – all at an affordable set monthly price of $187. It’s your access to hassle-free, affordable hearing health care.