Why Choose Us?
Over 20,000 Lives Transformed Since 2007
At Professional Hearing Care, we know you’re looking for the best audiologist in Mauston, La Crosse, and Westby, WI, to help you with your hearing loss. Our highly experienced team understands the dramatic impact that hearing loss can have on your overall enjoyment of life. Our goal is to stand by you and help you restore access to the activities you love.
From social gatherings to music and more, you don’t need to feel isolated from the sounds of the world anymore. Below are just some of the reasons why people trust their hearing care to Professional Hearing Care.
Since 2007, Professional Hearing Care has helped over 20,000 people get back to living their lives with improved hearing. Your hearing health is important to us, and our audiology team is passionate about helping as many people as possible to restore clarity to their sound experience, including you! Our experienced audiology team has diversified clinical training and experience, having worked in hospitals and health centers.
Our hearing doctors and team are constantly continuing their education, too. We always strive to keep up-to-date with the latest, most innovative ways to provide you with exemplary care that meets your unique hearing needs.
Enjoy the Things You Love Again
Our audiologists and team diligently work to be the best hearing care specialists and understand the isolating effects that hearing loss can have on your family, social events, and overall quality of life. That’s why our hearing rehabilitation programs and treatments at Professional Hearing Care do far more than fit you with a customized hearing aid. Our goal is to understand your hearing loss, treat it, and help you return to the activities you enjoy for a truly fulfilling life.
Medical Approach to Hearing Loss
We are committed to providing you and your loved ones with the highest possible level of hearing health care — that includes meeting your needs with cutting-edge technology and staying up to date with treatment plans based on the latest science and audiology research. We are proud to offer state-of-the-art treatment methods and tools to give you a comfortable and enjoyable experience.
Professional Hearing Care follows the medical model of treating hearing loss and focuses on lessening the effects of hearing loss through treatment and technology such as hearing aids, assistive listening devices, and NeuroTechnology™. We use many state-of-the-art tools, techniques, equipment, and materials to ensure you receive top-notch care including Cognivue’s FDA-cleared computerized neuropsychological test. With this test, we can evaluate your memory capacity, visuospatial skills, executive function, reaction time, and speed processing.
We always stay abreast of the newest scientific research in the audiology field so we can offer the most accurate and effective care for you. Ask us more about our medical approach to hearing loss during your consultation!
Free New Patient Assessment
Our team at Professional Hearing Care believes that you should be able to get to know your potential audiologist or hearing instrument specialist and explore your treatment options before committing to a schedule of payments for rehabilitation. That’s why we offer a Free New Patient Assessment. Learn about your options for FREE – and with no obligation!
Your appointment includes an explanation of our process, hearing and cognitive screening based on your needs, a review of your results, and a FREE copy of Dr. Darrow’s Book, Stop Living In Isolation. After your assessment, we will recommend evaluative testing to get a deeper understanding of your hearing loss and the best rehabilitative methods for your needs.
State-of-the-Art Hearing Aids
Everyone’s hearing condition is different so it’s important that we offer a variety of hearing aid devices to fit individual needs. At Professional Hearing Care, we’ve partnered with the best hearing aid brands in the market and will be happy to help you select state-of-the-art hearing aids that match your lifestyle, your budget, and the environments where you spend your time. We’ll test your hearing, ensure the proper fit, and program your hearing aids for the best hearing possible.
The technology available in hearing aids today is nothing short of incredible. The newest hearing aids on the market are small and virtually undetectable, comfortable, and provide top-notch performance and high fidelity sound quality. From larger, easier-to-handle devices to tiny, invisible, or nearly invisible devices that are concealed within the ear canal, to Bluetooth® hearing aids, which connect wirelessly to your smartphone, computer, or TV and allow streaming of HD quality audio in your devices, we’ll show you options to meet your hearing and cosmetic needs.
Maintenance for Patients & Non-Patients
Even the highest quality hearing devices can require adjustments and repairs from time to time. Our hearing aid specialists are proud to offer hearing aid repairs to everyone, whether or not you’re our patient.
When you bring your hearing aids into our hearing centers, we will test them for proper functioning and make any necessary repairs right here in our office. Should your hearing aids require repairs we can’t handle in-house, for a small fee, we will send them out for servicing and will provide you with loaner hearing aids to wear in the meantime.
We take pride in getting to know everyone who walks through our doors personally, and we are here for all your hearing needs.
30-Day Money-Back Guarantee
At Professional Hearing Care, we understand that it takes time for patients to get used to hearing aids. That’s why we offer a 30-day Money-Back Guarantee for your newly-purchased hearing aids to ensure your devices fit right, perform correctly, and make any necessary adjustments during your follow-up appointments. Rest assured we have you covered and stand behind our treatment and devices. If you are unsatisfied with your hearing aid or the service you receive during this time frame, simply let us know and we’ll do what it takes to make it right.
Endorsed by Excellence in Audiology
Excellence in Audiology is an organization that provides guidance for patients and connects people with hearing health care providers that offer the highest quality care and ethical standards. Professional Hearing Care has been carefully selected by Excellence in Audiology as a top-rated provider with the experience necessary to restore your hearing clarity. This is just another reason why people trust their hearing care to our team.
Because we strive to provide an entirely customized experience for your hearing aid treatment, there are times that adjustments become necessary during the early adaptation period. We never want you to experience unnecessary discomfort from your hearing aid. If you are struggling with your new hearing aid in any way despite following our guidelines, we are available to speak with you at any time, 24/7. We are here for you!
Caring for Our Community
Since 2007, we have helped more than 20,000 people with their hearing health care in Wisconsin and are grateful to each and every one of our patients. Because you continue to choose us as your audiologist of choice, you provide us with the opportunity to give back to our community and beyond with the gift that we know best – the joy of hearing. It is our privilege to be a sponsor of Sharing Supper, which provides dinners for the community. We support the Kiwanis Club of Mauston, as well as implement hearing initiatives at St Patrick’s Catholic School and Church.
Customer Service Trained
Our audiologists and team excel at customer service, going the extra mile – and beyond – to ensure our patients walk away happy and satisfied. From the moment you come through our doors, you will understand this is a one-of-a-kind experience.
Our staff participates in Front Desk Academy sessions to learn best practices from experts, the Disney Institute for professional development courses, as well Audiology Academy for customer service training related to the hearing health care industry. We want you to feel comfortable with your hearing treatment and always strive to recommend a solution you’ll feel good about. This is just another reason why people choose us when looking for the best audiologist in Mauston, La Crosse, and Westby, WI.
Same-Day Treatment Available
When you are exploring your options and starting your hearing restoration journey, having to return for a second appointment to start treatment is a hassle. Our team understands that and strives to address your needs in the most time-efficient way possible to get you back to enjoying the sounds of the world around you.
At Professional Hearing Care, we don’t believe you should have to schedule yet another appointment before you can actually start treatment. After we run all necessary diagnostic tests and review treatment options during your assessment, you will have the choice to start your treatment that same day, so you don’t have to spend extra time coming back! This is just another way that we make your care easy and convenient.
Your Time Is Respected
We want you to enjoy every moment you spend at Professional Hearing Care, but we don’t expect you to spend your whole day with us! Our audiology team respects your time and works hard to keep our appointment schedule running smoothly. When you come to see our audiologist or other team members, you can trust that your appointment will begin on time. That is our promise to you.
We Make the Insurance Process Easy
When you come to us for the first time, we will help you with any necessary insurance paperwork. Because many insurance companies do not offer coverage for treatment, we offer convenient monthly payment plans. Once you begin treatment, we are happy to help you submit a claim to your insurance for any benefit that you may be entitled to receive directly to you.
Technologically advanced hearing aids are an investment for better hearing health and improved cognitive ability. At Professional Hearing Care, we want to make it easy for you to have access to high-quality hearing aid solutions without your treatment being overly burdensome to your finances.
As a service to our patients, we are pleased to accept Allegro Credit®, which offers payment plans for all your hearing health care needs. Customized plans are available to meet your hearing, cognitive, and financial needs. With Allegro Credit®, we are able to provide all patients suffering from hearing loss with the clarity they need and the cognitive stimulation they require – all at an affordable set monthly price. It’s your access to hassle-free, affordable hearing health care. Follow the link to apply for or learn more about Allegro Credit®.
At Professional Hearing Care, we offer the highest quality of hearing care available using the latest technologies and treatment methods. Our goal is to help restore your hearing so you can get back to enjoying the sounds of the world around you. Part of our commitment to offering the highest quality of care available is our dedication to patient education. We take the time to fully inform you of your hearing condition and how our treatments can best help restore your hearing, as well as preventative and future measures you can take to ensure you’re getting the most out of your hearing devices. We are here for you!